Knowledge Hub

The Knowledge Hub at Thrive35 provides valuable resources and insights to support organisations in sustaining their performance.

How can the Australian Business Excellence Framework (ABEF) serve your business?

ABEF is a comprehensive leadership and management system with key elements needed for companies like yours to maintain high performance.

It consists of the 9 Principles of Business Excellence and 7 Categories covering:

  • Leadership
  • Strategy and Planning
  • Information and Knowledge
  • People
  • Customers and Stakeholders
  • Process Management, Improvement and Innovation
  • Results and Sustainable Performance

The EFQM Model

EFQM is a non-profit corporate membership organisation based in Brussels. The Model follows a simple yet powerful logic based on the following questions:

  • Why are you doing something and what is the intent?
  • How do you execute the delivery of that intent?
  • What has been achieved and what are the results? What does it intend to achieve tomorrow?

Key points about the EFQM Model:

  • Can be used by organisations of any size.
  • Originated in 1991 and underwent a major revision in 2019.
  • Was one of the founding members of the Global Excellence Committee, along with Australia and the USA.
  • Uses technology to facilitate connections and collaboration among organisations.

The EFQM Model consists of five key themes:

Culture

Leadership

Transformation & Performance

Flexible & Adaptive

The Future

Why consider the EFQM Model?

  • Use of a diagnostic tool to measure improvement periodically.
  • Seek external recognition to demonstrate that your organisation is “world class”.
  • Drives transformational programs and manages change effectively.
  • Builds new capabilities and helps manage disruption.
  • Provides guidance on organisational excellence aspirations.
  • Keeps the organisation aligned to its Purpose and Vision.
  • Encourages flexibility and innovation.
  • Manages the impact of external factors.
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