Process
We enable you to tap into the creativity of your teams, customers and stakeholders by finding the best pathway to challenge the status quo and lead from the front. Our holistic approach leverages the latest technology, improvement methodologies, and training and coaching programs. From helping you source the right technology for your organisation, through to establishing governance structures, Thrive35 will support your Process Excellence.
Process Management
We partner with process technology platforms to ensure you find the best process management solution. We can provide implementation support and training, coaching on best practice and help you establish governance structures. Our team of specialists are well-versed in process development and have extensive experience in tools like Nintex Process Manager.
There is no greater sense of accomplishment for us than seeing our clients achieve their organisational objectives and ensure organisational sustainability through future-proofing their operations.
Process Training
- Process Manager / Editor Training: A course for both new and experienced Process Editors looking to understand the key elements required to create processes in Nintex Process Manager.
NINTEX Process Manager (Promapp)
Thrive35 and Nintex Process Manager (Promapp) offer a streamlined solution for sustained process improvement.
As a distribution partner, Thrive35 provides training, implementation support, and coaching services to organisations seeking a business-focused process management solution.
Process Governance
Whether you’re looking to implement a process governance model from scratch, or to reinvigorate your existing protocols, Thrive35 will be there to support you. Our governance solutions ensure you are putting measures in place that take into account all affected parties from the leadership team, through to your front line staff.
Process and Service Improvement
At Thrive35, we simplify the choices available to businesses and support their capability development through comprehensive process and service improvement solutions. Our process and service improvement solutions involve identifying, analysing, and enhancing existing processes to streamline operations, reduce costs, increase productivity, and enhance customer satisfaction. Our proprietary methodology is tailored to your organisation and will establish your performance maturity. From there, our team will determine the highest priority activities that will deliver positive outcomes to your stakeholders.
Improvement Support
Efficient process management is vital for the success of any organisation.
Processes serve as the foundation of knowledge, provide guidance to your workforce, offer assurance to stakeholders that their requirements will be fulfilled, ensure product or service quality, and help identify improvement opportunities.
Thrive35 assists clients in developing process management and improvement architectures that deliver tangible business results.
Our services typically include:
- Facilitating process workshops.
- Conducting interviews with key stakeholders.
- Documenting processes and procedures.
- Identifying and addressing process gaps.
- Reviewing policies and business rules.
- Providing staff training.
- Creation of Process Governance frameworks.
Improvement Coaching
Thrive35 was founded on the principle of developing client capability to reduce dependence on external support. We achieve this by incorporating knowledge transfer into our solutions, enabling clients to take ownership. Recognising that learning takes time, we provide coaching and support services to ensure effective knowledge application.
Our coaching programs are highly customised, working with clients to identify process leads who will benefit most from coaching. These leads play a critical role in aligning processes with the desired future state and addressing improvement opportunities.
Individual Coaching
Our carefully selected coaches provide tailored individual coaching sessions to process leads, aiming to enhance process management and improvement within your organisation. It includes:
- Determining key priorities.
- Reviewing progress on previous projects/initiatives/actions.
- Agreeing on necessary actions within the process lead’s responsibility.
- Reviewing improvement outcomes.
- Providing guidance on process management and improvement techniques such as mapping, Lean practices, Systems Thinking, and Statistical Thinking.
- Offering tips and toolkits to overcome obstacles.
- Reviewing documentation.
Group Workshops
In addition to individual coaching, we conduct structured group workshops for coachees to foster collaboration among process leads. These workshops cover:
- Further training on selected topics.
- Sharing progress and learnings.
- Exploring opportunities for collaboration and alignment.
Lean Events
A Lean Event is a focused and accelerated application of Lean tools to a specific process aimed at achieving rapid improvements and return on investment (ROI).
It is a methodology that enables the identification and elimination of waste in a process while enhancing its value-adding aspects. The primary objective of a Lean Event is to develop, test, and implement an improved process with appropriate controls to embed the change.
By hosting a Lean Event, you will:
- Immediately remove waste and duplication using Lean tools.
- Optimise the workplace for better work completion.
- Reduce operational costs by minimising wasteful activities.
- Determine the relevance of Lean for your organisation.
- Document and embed the improved process for lasting change.
Event Structure
A carefully selected team from your organisation will collaborate with Lean facilitators from Thrive35 to:
- Review, improve, reconfigure, test, and implement a newly designed process that will address a key issue or bottleneck within your company.
- Select and utilise relevant process improvement techniques to achieve desired outcomes in a fast-paced and focused environment.
A carefully selected team from your organisation will collaborate with Lean facilitators from Thrive35 to:
- Review, improve, reconfigure, test, and implement a newly designed process that will address a key issue or bottleneck within your company.
- Select and utilise relevant process improvement techniques to achieve desired outcomes in a fast-paced and focused environment.
Improvement Training
Automation
Automation offers numerous benefits including reducing costs, improving efficiency and better allocation of resources. Thrive35 will work with you to establish where automation will have the most value, identifying quick wins. From automating your workflows, to establishing a virtual workforce, Thrive35 will work with you to ensure that automation contributes to your business performance objectives.
Robotic Process Automation (RPA)
Robotic Process Automation (RPA) revolutionises operational productivity by employing software robots as a virtual workforce. These robots work tirelessly, offering cost-effective and accurate solutions across various tasks.
What makes RPA better than other automation software?
Unlike traditional automation solutions, RPA mimics human behaviour by logging into existing software applications, and executing tasks according to predefined sequences and business rules. For instance, an RPA software robot can handle incoming emails, respond to queries, input data into your CRM and ERP systems, and schedule follow-up tasks.
RPA deployment is simpler than traditional applications, as robots can be installed on personal devices or servers, trained with rules, and prioritise work. AI integration in RPA allows learning from real-time team observations.
How can Thrive35 help?
Leveraging RPA is a matter of when, not if. However, organisations are still adapting to RPA and face challenges in determining which processes to automate for optimal results. Thrive35 guides you in this decision-making process by helping you understand RPA, assessing its benefits for your organisation, identifying suitable processes for automation, and selecting the right RPA technology partner.
We have relationships with top RPA providers and can help you find the best technology and subscription to meet your needs.
Digitisation
- Document Management & Digital Forms – Convert paper forms into digital formats for easier storage, retrieval, and compliance.
- Data Capture & Processing – Automate data extraction and validation to reduce errors and manual handling.
Workflow Automation
- Process Optimisation – Identify inefficiencies and design optimised, automated workflows.
- Integration with Business Systems – Seamlessly connect digitised processes with existing ERP, CRM, and other enterprise platforms.
- Approval & Notification Workflows – Automate task assignments, approvals, and real-time notifications.
Our tailored digitisation and automation solutions help businesses improve accuracy, reduce costs, and focus on high-value activities.